Refund policy

All Sales Final

All purchases made through our online shop are final sale. We do not offer refunds, returns, or exchanges for reasons such as change of mind, wrong size, or personal preference.

Damaged or Defective Items

We understand that issues can sometimes occur during shipping. If you receive an item that is damaged or defective, please contact us within 7 days of delivery with the following information:

• Your order number

• A description of the issue

• Clear photos of the damaged or defective product

Once verified, we will gladly provide a replacement item or, if a replacement is not available, a full refund to your original payment method.

How to Contact Us

For questions or to report a damaged item, please email us at beadcirclediy@gmail.com